Prism Essential 5 Inches HD Foam With NIVF Technology Queen Size Mattress

## Usha Shriram Warranty, Return & Claim Terms * Products are covered by the applicable **Usha Shriram warranty, return and refund policy**. Warranty applies only to eligible manufacturing defects and is subject to applicable terms. * **Damage, stains, incorrect size/product or specification issues must be reported promptly** with invoice, photos/videos and, where applicable, clear POD/delivery remarks. * **Weight concerns alone are not eligible for refund/replacement** unless a specification mismatch is verified. Delayed claims without sufficient evidence may be rejected. * Returns, refunds and replacements require **verification and prior approval**. **Refunds are processed only after approved pickup**, and no return after shipment is accepted without prior written approval/approved exception. * Claims related to **incorrect product information, dimensions, listing/studio errors or marketplace/technical issues** require verification and prior approval. * Product images, colours, specifications, prices and availability may vary or change without notice. Actual product colour may vary by display. * Damage caused by misuse, improper installation/support, unauthorized modification or use outside the intended purpose may not be covered. * Applicable **pickup, return-shipping or other charges**, where communicated, are payable as per the applicable policy. * Usha Shriram may inspect the product and may **repair, replace or otherwise resolve an approved claim** as per the applicable warranty/return policy. * Warranty does not cover accessories unless specifically stated and remains subject to the **original warranty period**. * Usha Shriram reserves the right to approve or reject claims that do not meet the applicable terms. **Indian law applies.** **For assistance:** [support@ushamattress.in](mailto:support@ushamattress.in) | 1800 572 9915

For warranty claims or any product related issues please email at sleepspamattress@gmail.com or call at our toll free number 1800-572-9919

The Mattress is designed for comfort and everyday use with a lightweight, breathable build. Crafted with premium knitted & quilted fabric, PU foam quilting, and a 23D high-density foam core, it provides balanced support while ensuring long-lasting durability. With its both-side quilted design, this mattress can be flipped and used on both sides, extending its lifespan. Available in multiple colors and thickness options, it is a smart choice for budget-friendly comfort and reliability. Lightweight & durable design Breathable quilted cover for fresher sleep Double-sided mattress for longer usability Perfect balance of comfort & support Budget-friendly and reliable everyday use Ideal for kids, guest rooms, or regular use

• Give the mattress a good support. Use a sturdy bed frame with adequate center support that will prevent bowing
• Rotate the mattress every six months. This is to ensure that a person sleeps on different parts of the mattress to even out the pressure
• Let the mattress breathe. Use sunlight & air to periodically freshen the top of the mattress
• Wash the mattress cover if it is removable and washable. However, check the mattress label or warranty for any special instructions on cleaning or maintaining the mattress
• Use a mattress protector on top of the mattress if it does not come with a removable or washable cover. A washable mattress protector is good to keep the mattress fresh and free from stains
• Do not bend the Mattress. Bending or rolling the mattress will damage the core
• Avoid Keeping heavy objects on it as it could ruin its shape
• In case of any loose thread found, do not pull the thread but trim it with the scissor
• Do not remove the brand label placed on the corner of your mattress for warranty claims
• Do not jump or walk on the mattress
• Do not iron clothes on the mattress
• Check the mattress label or warranty for any special instructions on cleaning or maintaining the mattress