Orthopaedic Spine Support HR Foam 5 Inch King Size Mattress

• Give the mattress a good support. Use a sturdy bed frame with adequate center support that will prevent bowing
• Rotate the mattress every six months. This is to ensure that a person sleeps on different parts of the mattress to even out the pressure
• Let the mattress breathe. Use sunlight & air to periodically freshen the top of the mattress
• Wash the mattress cover if it is removable and washable. However, check the mattress label or warranty for any special instructions on cleaning or maintaining the mattress
• Use a mattress protector on top of the mattress if it does not come with a removable or washable cover. A washable mattress protector is good to keep the mattress fresh and free from stains
• Do not bend the Mattress. Bending or rolling the mattress will damage the core
• Avoid Keeping heavy objects on it as it could ruin its shape
• In case of any loose thread found, do not pull the thread but trim it with the scissor
• Do not remove the brand label placed on the corner of your mattress for warranty claims
• Do not jump or walk on the mattress
• Do not iron clothes on the mattress
• Check the mattress label or warranty for any special instructions on cleaning or maintaining the mattress

SleepHeaven Warranty:

SleepHeaven orthopaedic memory mattresses carry 6 years limited warranty against manufacturing defects in workmanship and material (excluding covers and handles, if present ) where Sleep Heaven will Repair or Replace your mattress.

To Avail the Warranty:

Retain this warranty card brand tags on mattress and the purchase invoice

Sleep Heaven limited warranty covers the following under normal intended use conditions :

Mattress shrinkage, deformity sagging of more than one (1) inch

Undulations on the mattress surface or splits in the foam material

The warranty does not cover the items such as , but not limited to ;

Normal softening / sagging that is less than one (1) inch

Damage of mattress due to misuse and abuse

Fabric and foam staining , soiling, fluid penetration , tears or burns

Use of mattress on a bed base that was structurally not capable of handling the mattress mattress cover , if any

Zipper on the mattress, if any

Unauthorised service during the warranty period

Zipper on the mattress, if any

Steps for warranty claim handling :

Submit proof of problem to Sleep Heaven along with invoice and warranty card copy

Sleep Heaven will have a confirmation call and arrange for pick up from your location