Replacement of only damaged component shall be repaired (i.e., cover/upholstered sheet/bare mattress). The tolerance in size of the mattress (+/-) 15mm in length, width or thickness will not be considered as a complaint. Depressions /Sagging/ Shrinkage of less than 20% of the total thickness of the mattress will not be covered. Guarantee/Warranty is limited to sagging of the mattress and doesn't cover fabric damages such as tears, stains, color fading, bleeding, soils or burns, detailed information is mention in warranty card.