Ortho Royale SmartGRID 8 Inches Queen Size Mattress

• Rotate your SmartGRID mattress every 3-6 months, use a mattress protector, and regularly clean it to maintain its longevity and hygiene.
  • Give the mattress a good support. Use a sturdy bed frame with adequate center support that will prevent bowing
  • Rotate your SmartGRID mattress every 3-6 months, use a mattress protector, and regularly clean it to maintain its longevity and hygiene. This is to ensure that a person sleeps on different parts of the mattress to even out the pressure
  • Let the mattress breathe. Use sunlight & air to periodically freshen the top of the mattress
  • Wash the mattress cover if it is removable and washable. However, check the mattress label or warranty for any special instructions on cleaning or maintaining the mattress
  • Use a mattress protector on top of the mattress if it does not come with a removable or washable cover. A washable mattress protector is good to keep the mattress fresh and free from stains
  • Do not bend the Mattress. Bending or rolling the mattress will damage the core
  • Avoid Keeping heavy objects on it as it could ruin its shape
  • In case of any loose thread found, do not pull the thread but trim it with the scissor
  • Do not remove the brand label placed on the corner of your mattress for warranty claims
  • Do not jump or walk on the mattress
  • Do not iron clothes on the mattress
  • Check the mattress label or warranty for any special instructions on cleaning or maintaining the mattress

Terms & Conditions:Keep the original invoice hard copy and warranty card to avail of the 100 Nights trial or any warranty claims.The 100 Nights Trial is applicable for the first 100 nights from the date of delivery. In case of a swap between different models, the 100 Nights trial will not be applicable.The 100 Nights Trial is applicable on standard and custom size mattresses (not applicable on Kids Mattress range).Return and Refund on the 100 Nights Trial offer will not be applicable if the product falls under the Exception to Return/Refund under the 100 Nights Trial.We will need photographic proof of the mattress from your end while opting for a return. We may cancel the request if you fail to provide substantial proof.The final decision on refund under the 100 Nights Trial offer will be made by The Sleep Company. The company reserves the complete right to refuse any request claim if it doesn t fulfill the Terms and Conditions of the 100 Nights Trial Offer.As per research, it is proven that changing a mattress can take 3-4 weeks. We ask you to give your SmartGRID mattress a fair chance of a minimum of 3 weeks as our bodies can take time to adjust.Any order canceled post-dispatch will bear cancellation charges or two-way transportation.Any return due to wrong size ordering, model exchange, or price issue between sale events is not allowed under the 100 Nights Trial policy and will be rejected for return.There should be no sign of dirt or damage on the mattress.The 100-nights trial does not cover the exchange of your mattress due to an incorrect size ordered by you.Below is our official website link for the 100 Nights Trial. You can refer to this as well:https://thesleepcompany.in/pages/100-nights-trial