1. Warranty is limited to sagging, crumbling and natural disintegration of only the mattress core and does not include damage of accessories and fabric such as tears, stains, color fading, bleeding, soil, burns or spilling. 2. Warranty does not cover depression of less than 15mm for mattresses up to thickness of 125mm or 37mm for mattresses above thickness of 125mm, under normal conditions of domestic use. 3. Warranty is NOT valid if the original configuration of the product is changed. 4. Warranty is valid only if proper care of the mattress is taken, as per the use and care directions given on the website. 5. Damages not specifically listed herein, will not qualify for warranty benefits. 6. The company's decision will be final on the nature of the defects and the applicability of the warranty.