Ortho Flex Hybrid Orthopedic 6 Inches Pocket Spring & HR Foam Mattress In Queen Size

What is covered under warranty:

1. Any dent or sagging that is visible Indentation on the mattress and is of size 1 inch or more. The dent or sagging should not occur as a result of improper usage, or because of the base/foundation of bed that s not proper.

2. An issue with the cover of mattress, such as tear of fabric or stitches coming off, that hasn t occurred because of improper usage.

3. When you know which size is right for you, you can begin to shop for your new mattress. Please note: Dimension sizes are allowed 1.27cm ( 0.5in) tolerance. Finished sizes are measured from crown to crown.

What is not covered under warranty:

1. Any issue caused by rough usage or usual wear and tear shall not be covered under Warranty.

2. Misuse of the mattress in any other activity apart from what it s meant for (Sleeping, laying, or resting) will cancel the limited warranty of the product

3. Any sagging or indent not deeper than 1 inch is not covered under warranty. Stainings, tearings, burns, discoloration, or any cosmetic issue happening over time or because of customer negligence shall not be covered under warranty.

4. If a customers personal preference or point of view regarding how soft, firm, or other properties of a mattress is not matching with the product, warranty will not cover that.

6. In case of sensitivity or allergy issues to the materials/fabric used, as well as physical damage done by the customer, the warranty cannot be used is not covered.

7. Mattress damaged by children/animals or rodents are not covered. Natural scent arising from cotton, foam, or other mattress material is also not subject to warranty coverage.

8. There s a slight increment in the softness of foam over time, which does not affect the pressure relief provided by a mattress.

Nights Trial Terms & Conditions

30 Nights / 720 Hours Trial is applicable from the date of delivery of the mattress. In case of a swap between other models, 30 Nights offer will be still calculated from Day 1 the first mattress got delivered.

30 Nights / 720 Hours Trial is applicable only on standard sizes, Trials are not applicable on Custom size Mattresses.

Please retain and keep a copy of your original tax invoice as proof of purchase. You ll need to submit this original invoice to make a refund claim, without a valid invoice, Brand can reserve the right to reject any claim under 30 Nights Trial Offer.

Mattress Return / Full-Refund will be accepted only if the product fulfils the Return Criteria

Customer must share the photographs 6 sides (top, bottom and 4 sides) of the mattress while opting for a return. Failure to send improper vision photographs may result in a return request being cancelled.

Return / Full-Refund requests must be associated directly with Brand no later than the 31st day from the date of delivery of the mattress you want a refund

Mattress returns will be inspected and picked up within 7-10 days of raising a return request. All Amore Mattress approved refunds will be processed within 15-20 days once the mattress has been picked up for return.

To claim warranty please Contact: 8588879585/ Email: sales@durfi.com

Durfi Founded in 2018, Durfi is India's most customer trusted household Mattress brand. Our vision, we have created Durfi as the best Indian mattress, keeping in mind the problems faced by the common man. The result is a Beautifully crafted Mattress for back pain which is suitable to cure the back problem to the fullest. We are sure that by using Durfi Mattress, 90% of the Back problems faced by the common man will be solved. Durfi mattress are purely Made for Indian Back.

• Give the mattress a good support. Use a sturdy bed frame with adequate center support that will prevent bowing
• Rotate the mattress every six months. This is to ensure that a person sleeps on different parts of the mattress to even out the pressure
• Let the mattress breathe. Use sunlight & air to periodically freshen the top of the mattress
• Wash the mattress cover if it is removable and washable. However, check the mattress label or warranty for any special instructions on cleaning or maintaining the mattress
• Use a mattress protector on top of the mattress if it does not come with a removable or washable cover. A washable mattress protector is good to keep the mattress fresh and free from stains
• Do not bend the Mattress. Bending or rolling the mattress will damage the core
• Avoid Keeping heavy objects on it as it could ruin its shape
• In case of any loose thread found, do not pull the thread but trim it with the scissor
• Do not remove the brand label placed on the corner of your mattress for warranty claims
• Do not jump or walk on the mattress
• Do not iron clothes on the mattress
• Check the mattress label or warranty for any special instructions on cleaning or maintaining the mattress