Ortho 8 Inches Memory Foam Queen Size Mattress with HerbFRESH Technology

## Usha Shriram Warranty, Return & Claim Terms * Products are covered by the applicable **Usha Shriram warranty, return and refund policy**. Warranty applies only to eligible manufacturing defects and is subject to applicable terms. * **Damage, stains, incorrect size/product or specification issues must be reported promptly** with invoice, photos/videos and, where applicable, clear POD/delivery remarks. * **Weight concerns alone are not eligible for refund/replacement** unless a specification mismatch is verified. Delayed claims without sufficient evidence may be rejected. * Returns, refunds and replacements require **verification and prior approval**. **Refunds are processed only after approved pickup**, and no return after shipment is accepted without prior written approval/approved exception. * Claims related to **incorrect product information, dimensions, listing/studio errors or marketplace/technical issues** require verification and prior approval. * Product images, colours, specifications, prices and availability may vary or change without notice. Actual product colour may vary by display. * Damage caused by misuse, improper installation/support, unauthorized modification or use outside the intended purpose may not be covered. * Applicable **pickup, return-shipping or other charges**, where communicated, are payable as per the applicable policy. * Usha Shriram may inspect the product and may **repair, replace or otherwise resolve an approved claim** as per the applicable warranty/return policy. * Warranty does not cover accessories unless specifically stated and remains subject to the **original warranty period**. * Usha Shriram reserves the right to approve or reject claims that do not meet the applicable terms. **Indian law applies.** **For assistance:** [support@ushamattress.in](mailto:support@ushamattress.in) | 1800 572 9915