Oblak True Orthopedic 5 Inches Queen Size Mattress

100-Night Trial - Mattress Return Policy

In accordance with sleep experts' recommendations, it typically takes at least 30 days for the body to fully adjust to a new mattress. We understand that making the right choice is important for your sleep quality, which is why we offer a generous 100-night trial.

If, after 30 nights, you find that the mattress does not meet your needs, you may request a return. Our Customer Support team will evaluate the request, and if approved, we will arrange for the mattress to be collected and provide you with a full refund.

• Note: The 100-night trial begins from the date of delivery.

Warranty Period : 10 Years

Terms & Conditions of Warranty1. Coverage:

The warranty covers visible dents or sagging with an indentation of 1 inch or more, provided it s not caused by improper usage or an unsuitable bed foundation.

• It also covers issues such as tears in the mattress cover or loose stitching, provided these aren t caused by improper usage.
• Finished mattress dimensions have a tolerance of up to 1.27 cm (0.5 inches) from crown to crown.

2. Exclusions:

• The warranty does not cover damages resulting from rough usage or normal wear and tear.
• Misuse of the mattress for activities other than sleeping, resting, or lying down (such as using it for jumping or as a play surface) will void the warranty.
• Sagging or indentations of less than 1 inch, as well as any cosmetic damage like stains, tears, burns, or discoloration, caused by customer negligence are not covered.
• Personal preferences regarding the softness, firmness, or other properties of the mattress are not covered under warranty if it doesn t meet the customer s expectations.
• Sensitivity or allergic reactions to materials used, or damage resulting from customer actions, will not be covered.
• Damage caused by pets, children, rodents, or natural scents from materials such as foam or cotton is not covered.
• Over time, there may be a slight increase in foam softness, which does not impact the pressure-relieving properties of the mattress and is not covered.

100-

CLOUDDIO offers great sleep experience & is designed to provide exceptional support with a contemporary look. The brand is designed with Quality, Comfort and Value in mind.

• Give the mattress a good support. Use a sturdy bed frame with adequate center support that will prevent bowing
• Rotate the mattress every six months. This is to ensure that a person sleeps on different parts of the mattress to even out the pressure
• Let the mattress breathe. Use sunlight & air to periodically freshen the top of the mattress
• Wash the mattress cover if it is removable and washable. However, check the mattress label or warranty for any special instructions on cleaning or maintaining the mattress
• Use a mattress protector on top of the mattress if it does not come with a removable or washable cover. A washable mattress protector is good to keep the mattress fresh and free from stains
• Do not bend the Mattress. Bending or rolling the mattress will damage the core
• Avoid Keeping heavy objects on it as it could ruin its shape
• In case of any loose thread found, do not pull the thread but trim it with the scissor
• Do not remove the brand label placed on the corner of your mattress for warranty claims
• Do not jump or walk on the mattress
• Do not iron clothes on the mattress
• Check the mattress label or warranty for any special instructions on cleaning or maintaining the mattress