Nor Dual Side Reversible HR Foam 8 Inches King Size Mattress in Grey Colour

• Give the mattress a good support. Use a sturdy bed frame with adequate center support that will prevent bowing
• Rotate the mattress every six months. This is to ensure that a person sleeps on different parts of the mattress to even out the pressure
• Let the mattress breathe. Use sunlight & air to periodically freshen the top of the mattress
• Wash the mattress cover if it is removable and washable. However, check the mattress label or warranty for any special instructions on cleaning or maintaining the mattress
• Use a mattress protector on top of the mattress if it does not come with a removable or washable cover. A washable mattress protector is good to keep the mattress fresh and free from stains
• Do not bend the Mattress. Bending or rolling the mattress will damage the core
• Avoid Keeping heavy objects on it as it could ruin its shape
• In case of any loose thread found, do not pull the thread but trim it with the scissor
• Do not remove the brand label placed on the corner of your mattress for warranty claims
• Do not jump or walk on the mattress
• Do not iron clothes on the mattress
• Check the mattress label or warranty for any special instructions on cleaning or maintaining the mattress

In accordance with sleep experts' recommendations, it typically takes at least 30 days for the body to fully adjust to a new mattress. We understand that making the right choice is important for your sleep quality, which is why we offer a generous 100-night trial.

If, after 30 nights, you find that the mattress does not meet your needs, you may request a return. Our Customer Support team will evaluate the request, and if approved, we will arrange for the mattress to be collected and provide you with a full refund.

Warranty Period : 10 Years

The warranty covers visible dents or sagging with an indentation of 1 inch or more, provided it s not caused by improper usage or an unsuitable bed foundation.
• It also covers issues such as tears in the mattress cover or loose stitching, provided these aren t caused by improper usage.
• Finished mattress dimensions have a tolerance of up to 1.27 cm (0.5 inches) from crown to crown.

• The warranty does not cover damages resulting from rough usage or normal wear and tear.
• Misuse of the mattress for activities other than sleeping, resting, or lying down (such as using it for jumping or as a play surface) will void the warranty.
• Sagging or indentations of less than 1 inch, as well as any cosmetic damage like stains, tears, burns, or discoloration, caused by customer negligence are not covered.
• Personal preferences regarding the softness, firmness, or other properties of the mattress are not covered under warranty if it doesn t meet the customer s expectations.
• Sensitivity or allergic reactions to materials used, or damage resulting from customer actions, will not be covered.
• Damage caused by pets, children, rodents, or natural scents from materials such as foam or cotton is not covered.
• Over time, there may be a slight increase in foam softness, which does not impact the pressure-relieving properties of the mattress and is not covered.
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