Nirvana HerbFRESH Technology 7 Zone Bamboo Fabric 8 Inch Latex Queen Size Mattress

## Usha Shriram Warranty, Return & Claim Terms * Products are covered by the applicable **Usha Shriram warranty, return and refund policy**. Warranty applies only to eligible manufacturing defects and is subject to applicable terms. * **Damage, stains, incorrect size/product or specification issues must be reported promptly** with invoice, photos/videos and, where applicable, clear POD/delivery remarks. * **Weight concerns alone are not eligible for refund/replacement** unless a specification mismatch is verified. Delayed claims without sufficient evidence may be rejected. * Returns, refunds and replacements require **verification and prior approval**. **Refunds are processed only after approved pickup**, and no return after shipment is accepted without prior written approval/approved exception. * Claims related to **incorrect product information, dimensions, listing/studio errors or marketplace/technical issues** require verification and prior approval. * Product images, colours, specifications, prices and availability may vary or change without notice. Actual product colour may vary by display. * Damage caused by misuse, improper installation/support, unauthorized modification or use outside the intended purpose may not be covered. * Applicable **pickup, return-shipping or other charges**, where communicated, are payable as per the applicable policy. * Usha Shriram may inspect the product and may **repair, replace or otherwise resolve an approved claim** as per the applicable warranty/return policy. * Warranty does not cover accessories unless specifically stated and remains subject to the **original warranty period**. * Usha Shriram reserves the right to approve or reject claims that do not meet the applicable terms. **Indian law applies.** **For assistance:** [support@ushamattress.in](mailto:support@ushamattress.in) | 1800 572 9915

Every SleepSpa product is carefully built to deliver exceptional quality. Right from the materials used to detailed quality checks to thoughtful improvements. Quality is at the core of everything we do. Sleep light and comfortable on a SLEEPSPA Mattresses.

• Give the mattress a good support. Use a sturdy bed frame with adequate center support that will prevent bowing
• Rotate the mattress every six months. This is to ensure that a person sleeps on different parts of the mattress to even out the pressure
• Let the mattress breathe. Use sunlight & air to periodically freshen the top of the mattress
• Wash the mattress cover if it is removable and washable. However, check the mattress label or warranty for any special instructions on cleaning or maintaining the mattress
• Use a mattress protector on top of the mattress if it does not come with a removable or washable cover. A washable mattress protector is good to keep the mattress fresh and free from stains
• Do not bend the Mattress. Bending or rolling the mattress will damage the core
• Avoid Keeping heavy objects on it as it could ruin its shape
• In case of any loose thread found, do not pull the thread but trim it with the scissor
• Do not remove the brand label placed on the corner of your mattress for warranty claims
• Do not jump or walk on the mattress
• Do not iron clothes on the mattress
• Check the mattress label or warranty for any special instructions on cleaning or maintaining the mattress