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Nilkamal Sleep is a sleep solutions brand that is thoughtfully designed for people's unique sleep needs. At Nilkamal Sleep, we understand the importance of a good night's sleep and how it can positively impact overall well-being. Our Design Led Approach is based on a deep understanding of sleep and the factors that affect it, making our products aesthetically pleasing, innovative and functionally superior.With Nilkamal Sleep, people not only find sleep solutions to match their requirements, but they also experience a sense of delight and a feeling of being cared forThis is why Nilkamal Sleep is THOUGHTFULLY DESIGNED FOR YOU.
Give the mattress a good support. Use a sturdy bed frame with adequate center support that will prevent bowing
Rotate the mattress every six months. This is to ensure that a person sleeps on different parts of the mattress to even out the pressure
Let the mattress breathe. Use sunlight & air to periodically freshen the top of the mattress
Wash the mattress cover if it is removable and washable. However, check the mattress label or warranty for any special instructions on cleaning or maintaining the mattress
Use a mattress protector on top of the mattress if it does not come with a removable or washable cover. A washable mattress protector is good to keep the mattress fresh and free from stains
Do not bend the Mattress. Bending or rolling the mattress will damage the core
Avoid Keeping heavy objects on it as it could ruin its shape
In case of any loose thread found, do not pull the thread but trim it with the scissor
Do not remove the brand label placed on the corner of your mattress for warranty claims
Do not jump or walk on the mattress
Do not iron clothes on the mattress
Check the mattress label or warranty for any special instructions on cleaning or maintaining the mattress
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Warranty
Warranty Terms:
TERMS & CONDITIONS
30 Nights Trial is applicable for the first 30 nights from the date of delivery. In case of a swap between different models, the 30 Nights trial will be still calculated from the day your product is delivered.
30 Nights Trial is applicable only on selected standard size mattresses and not available on custom size mattresses.
Cancellations are not allowed on custom size mattresses.
30 Nights Trial is not applicable to the accessories.
For a full refund, you may decide to return the mattress any time before the end of 30 nights.
Return and Refund on 30 Nights Trial offer will not be applicable if the product falls under an exception to Return/Refund under 30 Nights Trial.
Our 30 Nights Trial offer applies only to the original purchaser of genuine Nilkamal Sleep mattress purchased from www.nilkamalsleep.com or any other website authorised by Nilkamal Sleep.
We ask you to give your Nilkamal Sleep mattress a fair trial for a minimum of 2 weeks. Research shows that it takes just about that much time for your body to start adjusting to any new mattress!
We will need photographic proof of the product from your end while opting for a return. We may cancel the request if you fail to provide substantial proof.
The final decision on refund under 30 Nights Trial offer will be made by Nilkamal Sleep. The company reserves the complete right to refuse any request claim if it doesn t fulfill the Terms and Conditions of the 30 Nights Trial Offer.