Custom Crib (52x28) HD Foam Baby 4 Inch Mattress

• Give the mattress a good support. Use a sturdy bed frame with adequate center support that will prevent bowing
• Rotate the mattress every six months. This is to ensure that a person sleeps on different parts of the mattress to even out the pressure
• Let the mattress breathe. Use sunlight & air to periodically freshen the top of the mattress
• Wash the mattress cover if it is removable and washable. However, check the mattress label or warranty for any special instructions on cleaning or maintaining the mattress
• Use a mattress protector on top of the mattress if it does not come with a removable or washable cover. A washable mattress protector is good to keep the mattress fresh and free from stains
• Do not bend the Mattress. Bending or rolling the mattress will damage the core
• Avoid Keeping heavy objects on it as it could ruin its shape
• In case of any loose thread found, do not pull the thread but trim it with the scissor
• Do not remove the brand label placed on the corner of your mattress for warranty claims
• Do not jump or walk on the mattress
• Do not iron clothes on the mattress
• Check the mattress label or warranty for any special instructions on cleaning or maintaining the mattress

The exception to Return / Refund under 30 Free Night Trial:

1. There Should be no sign of dirt or damage on the mattress.
2. The 30 Nights Trail does not cover the exchange of your mattress due to an incorrect size ordered by you.
3. THis Policy is limited to one Mattress or one Smart Base return per household per year.
4. This policy is not applicable to the baby mattress or accessories.

Warranty & Terms:
The 10-year limited warranty begins at the date of purchase and is valid up to 10 years from the date of purchase. In case of a manufacturing defect covered by the warranty within 1 year of purchase, the mattress will be repaired or replaced with a then-current comparable model and size of the mattress. In case of any manufacturing defect after the first, either a repair or in case if a repair is not possible, a Prorated Credit Settlement will be applicable. This means for every year you own it, you would receive less and less credit. It is also suggested that mattresses be replaced every 8-10 years for hygiene purposes.

Warranty Inclusion:
Visible indentation or sagging of the mattress greater than 1 inch and not resulting from improper use, an improper bed, bed base or foundation. Please note a + or 15 mm variation in length, width and thickness is in the tolerance limit and can also be subjective to individual measurements taken from the centre of the mattress. A manufacturing defect in the cover zipper. This does not include breakage of the zipper from improper or manhandling of the zipper. Any physical defects in the material or workmanship, subject to limitations described in this warranty.

Warranty Exclusion:
Issues that result from normal wear and tear or improper use are not subject to this limited warranty. The intended use of your mattress is for sleeping, resting and laying on; any other use of this mattress shall be considered the misuse of the mattress and will void your Limited Warranty. Exclusions from the Limited Warranty include but are not limited to normal wear and tear. Any improper use of the mattress. Minor imperfections such as slight cosmetic flaws. Stains, tears burns and discolouration that occur over time and/or are caused by the customer. Indentions, sagging or body indention less than one (1) inch deep.

Warranty Contact:
Please write to info@sleepycat.in if you want to claim warranty, with images of the defect