Disclaimers:
we loved the dining set. it is very classy. the delivery for all the products were way before date. i am very impressed with you guys. my new home looks lovely. please keep up the good work.
The product came with a damaged chair. Requested for replacement and no follow up by pepperfry. Finally after 7-10 I called up and they said it will take another 12 days. Finally the replacement chair reached me after a month or so. By then the table had developed a crack for which I raised another request for replacement. As usual irresponsible pepperfry never bothered to update or communicate the status . After a week again I called up them to find the status and came to know that it will take some time to reach me. I thought this time things would be better. However , not very surprisingly , the product came and this time the table was damaged. Now they says that we will not be able to replace, instead we will refund. What will I do for the time we wasted on booking and visiting the showroom etc. Ridiculous service. What is the quality check of yours doing ? Totally unacceptable service. Pathetic communication system. I would never recommend Pepperfry to anyone