ALCANES as a pioneer manufacturer of Outdoor Furniture & Accessories is inspired by the idea of having great outdoor living furniture and furnishings which are sustainable in all weathers be it snowy mountains, dry hot sandy deserts, salty humid beaches and wet tropical climates. Alcanes offers Wicker furniture with wicker made from Rehau, which is the best european wicker under the sun. This products are made from High Density Polyethiline which can be used in temperature varying from -30 degree to +48 degree. We use a 7mm thick wicker strip which is independently stripped to enhance a good product life. It is very easy to maintain and it comes with a 3 year warranty on aluminium against rust and 2 years against color fading.
The warranty covers manufacturing/ workmanship and material defects that occur during the warranty period. The warranty applies to furniture used under normal household conditions.
This limited warranty does not apply to:
Normal wear and tear
Cuts or scratches, or damage caused by impacts or accidents
Products that have been stored, assembled or installed incorrectly, used inappropriately, or cleaned using the wrong cleaning methods or cleaning products. (eg upholstered furniture will lighten over time if it's exposed to direct sunlight)
No warranty on upholstery/ coverings/ cushion Cove
The warranty does not cover damages due to the usage of the product beyond its intended use and wear & tear in the natural course of product usage.
In response to seasonal climate variations, solid wood will contract and expand throughout the life of the product and is thus not warranted for this purpose. (for solid wood furniture)
Glue lines or other issues related to the natural characteristics of wood are not defects and not covered under warranty.In addition, any claim for seasonal splits, joints opening is limited to warranty period from the time of purchase. (for solid wood furniture)
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