Primary/ Secondary frame structure material : Eucalyptus Wood with S-Shape Spring & Elastic Knit; Fabric : 100% polyester; Material of Legs : Rubber Wood; Foam : 36 D recycled foam + 2 CM thick 28 D New foam on top.
Very poor quality material used.
Hello PepperFry team,We have been buying products from PepperFry for quite sometime and in fact have setup the entire living room with your products - 2 sofas, center table, dining table, cushions, wall-art and etc.We are very disappointed with the wear and tear being observed in the 3-seater Havana sofa which is under warranty and looking for options on the way forward all below issues fixed / replaced. Please find the required photos attached and expecting a call-back / response from your side asap. If the pictures are not 100% descriptive and a physical inspection is required, let us know and that can be done asap as well. 1. Roughness in the fabric - does not seem like new at all. 2. Uneven seating - one seat compressing more than the other. 3. Hollow-sound / lack of material on the sides.4. What else More details: - Casa Craft Havana 3 seater sofa - Order id 303886965 - Ordered by Shruti Agrawal, no. 7893130082Regards,Shruti.